Frequently Asked Questions

  1. Do you charge a fee for services?

    No, we do not charge for our services, as outlined in the
    Request Services section; however, the client will be responsible for their own printing costs and any other charges incurred by entities outside of the COAL Com Team. 
  2. What information do you need to know from me to get started?

    You may find it helpful to consider the following questions before initiating your project:
  • Who is the target audience?
  • What goal or action is the publication to accomplish?
  • Will this publication highlight what is unique about your program, department or college?
  • How many copies of the publication will need to be printed?
  • What budget number will be used for this publication?
  • Will photographs be utilized? Or are there existing, high resolution photos?
  • Will the publication be mailed by itself, in an envelope or hand distributed?
  • When is the publication needed?
  • How does this publication work with your digital communications?
  • Who is the primary contact?